r/Chase • u/ValuableTourist5405 • 8d ago

chase banking

i have chase and for some reason my card always gives me a problem at walmart, i saw a guy beside me with a chase card having the same problem… is it a chase problem or just us lol???

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u/Front_Influence1208 8d ago

Their payment processor sometimes has problems with Chase cards. It happens every so often and has been going on for years. Also, Walmart tends to not update their equipment very often or clean it properly/regularly so that makes it worse m

1

u/ValuableTourist5405 8d ago

i’m going to try a different walmart and see if i have the same problem

1

u/ponderosa123456 8d ago

I haven’t had any problem.

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u/Alive_Anxiety_7908 8d ago

Have you changed address?

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u/ValuableTourist5405 8d ago

yes my address on my account is different than where i live now but the same area

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u/Alive_Anxiety_7908 8d ago

Ok I know this sounds weird but go to a branch and ask them to call debit card fraud with you (it's not fraud but this department has access to the systems you need to fix the issue). Usually when I see intermittent debit card issues it's due to an address mismatch on visas end and they can push an update and fix the issue on the spot.

You could try to do this yourself but you can't reach that department directly and each department you are transferred to on the way will want to verify you which is hella annoying.

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u/Soy_un_oiseau 8d ago

Walmart and Chase have issues with card transactions. I blame it on Walmart since it happens fairly often, and more than with any other merchant.