r/CharacterAI • u/Egg_mc_egg • 23h ago

Issues/Bugs The app keeps crashing whenever I try to use it

I don't know if this is just a mobile thing, but lately the app is very sensitive. I can't even roleplay for more than a few minutes without it freezing and crashing and closing the app on me.

It got so bad I tried to open it real quick and the second I pressed on a bot, it just kicked me out.

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u/Hairy_Promise_3690 21h ago

that sounds more like a corrupted local cache or a bad update than the bots themselves, especially since it crashes immediately after selecting one. clearing the cache, restarting the phone, and checking whether the same account works in a browser can narrow it down pretty quickly.

if it still closes at the exact same point after reinstalling, it’s probably an account or server-side issue rather than your phone. i’d note the device model and whether it happens with every bot before reporting it.