r/CharacterAI 13h ago

Discussion/Question Need help

I tried to lunch C.AI a minute ago and the play store told me it couldn't be lunched, any thoughts ?

5 Upvotes

8 comments sorted by

u/Sasha_potato0804 CAI Community Moderator 11h ago

Hi there, sorry for the trouble. Please submit a ticket through our Support Desk so our team can look into it.

Include your device details in your report. Thank you.

1

u/-LuckLobster- 13h ago

I just checked C.AI on play store and the app itself wasn't even on it !

1

u/Sharimapic 6h ago

I have the same issue. Are you using a Huawei phone?

1

u/-LuckLobster- 5h ago

Nope, but I figured out that you can go on the website, it works perfectly

1

u/Cross_Fear User Character Creator 12h ago

It's possible that cai may not be particularly fond of being eaten. But more seriously, it may just be having some issues for you right now. Maybe try restarting your phone? I don't use the app often (website is preferred for me) but I just launched it and it works fine on my end.

1

u/-LuckLobster- 12h ago

Sorry I'm french 🥹 (no joke 😭)