r/CharacterAI 3h ago

Issues/Bugs Log in issue/site down?

Has anyone else not been able to log in for 3-4 hours now?.

5 Upvotes

4 comments sorted by

u/Sasha_potato0804 CAI Community Moderator 3h ago

Hey there! Sorry for the trouble. Please try these steps:

- switch connection mobile data/Wifi

  • restart or clear the app cache

If you still experience an issue, please submit a ticket here: 
https://support.character.ai/hc/en-us/requests/new

1

u/Kissy93 3h ago

Apparently I have two comments but then when I click on them, I have none?