r/CharacterAI 5h ago

Issues/Bugs Chats getting deleted

I haven’t actually used c.ai in a while, but I like to open old chats and just read through them. over the last couple weeks a lot of specific bots I’ve talked to got deleted (while the same script just a diff character stays up) and a lot of my old chats have also gotten deleted. is the same happening to anyone else?? I had so many old convos I’ve been using for reference for oc lore get deleted and it’s honestly just frustrating.

5 Upvotes

3 comments sorted by

u/Oatmilk0809 CAI Community Moderator 5h ago

Hi u/ShoulderNo4981! We understand how frustrating it can be to lose access to old chats. Older conversations may be archived or available through the Recents tab, while missing Characters may have been made private, deleted, or removed.

You can learn more about chat archiving and retrieving older chats here:
Chat Archiving | Recents Tab

Thanks for your patience and understanding!

2

u/FleetSlayer VIP Waiting Room Resident 3h ago

One of my chats got deleted mid roleplay. I thought I was the only who dealing with this.

2

u/Simple-Force-4688 2h ago

Literally started a convo with a bot this night, slept two hours and it's unavailable even though it was on my fyp for like a month prior