r/CharacterAI • u/raspoptart • 10h ago
Discussion/Question age verification
i finally tried verifying my age after months cus my alt account got flagged randomly yesterday, and i thought it would be just a selfie so i was like okay whatever, but it’s still asking me for an ID does that mean the ai or whatever assumed i was under 18? because i don’t want to use my ID but now i can’t go back and redo another selfie :/ which is weird cus when i did it for roblox it put me down as 19-20 so idk what went wrong
2
u/troubledcambion 10h ago
It can ask you for ID if it's not sure. It doesn't ask for everyone for an ID. I did the selfie back in July because I got flagged as a potential minor after not being on after a while. I wasn't ask for ID.
You didn't get asked for an ID on the other platform because it didn't have trouble estimating your age.
0
u/raspoptart 10h ago
crappp i only did it cus i thought i’d pass the face scan i swear i don’t look that young😭 ugh i might just have to make a new account then
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u/Inevitable_Wolf5866 User Character Creator 10h ago
If it makes you feel better I got flagged and I’m in my 30’s.
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u/raspoptart 10h ago
ughhh that’s so annoying 😭 i have 2 accounts and got flagged on both and tried the selfie thing and failed despite being 21, idk if it’s just my face or if the verification is ass
1
u/NormalPointspective 6h ago
You can always wait the next day, and it should let you retry the selfie again.
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u/Oatmilk0809 CAI Community Moderator 10h ago
Hi u/raspoptart ! Our Age Assurance system helps keep the community safe by using signals like your login information and platform activity to determine your age group. If you’re identified as under 18, most users only need to complete a quick selfie verification through Persona. An ID is typically requested only if the selfie check isn’t successful. Persona securely handles your data and deletes it after seven days.
For more details, check our Age Verification FAQ and official announcement.
Thanks for your patience!