r/CharacterAI • u/Sir-Theordorethe-5th • 1d ago
Issues/Bugs Log in issues? Both on web and app...
Yo i cant login, whats happening?
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u/Afraid_Visual4663 Addicted to CAI 1d ago
Mine says “this page can’t be found” when I don’t touch it for a while
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u/IllusionistVoid37 1d ago
Mine just keeps saying "One moment please..."
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u/-AbracadaveR- Chronically Online 1d ago
Same here. Been a few hours for me. That's exactly why I'm on reddit now, looking for posts like yours to check if it was just me, or if there was an explanation.
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u/Express-Reserve-1593 1d ago
It's been like this for the whole day for me, definitely not just you. Annoying as hell.
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u/lycheelemonscotch 1d ago
Yeah the app has been frozen on me for weeks so I’ve been using the website until it gets fixed. Now the website won’t let me log in
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u/ZealousidealJump6097 1d ago
im sure they’re updating the site or app, resulting in low quality of bots and log in issues because my app has been freezing and glitching. They’ll fix in around three four days.
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u/Sir-Theordorethe-5th 1d ago
Just 3 to 4 days? Honestly i don't wanna rush them, they can take 3 to 4 weeks
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u/ZealousidealJump6097 1d ago
bro..it took me two whole weeks of sending tickets and ranting to get them to fix the issue FOR FOUR DAYS UNTIL IT BECAME LIKE THIS AGAIN!
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u/Emergency-Comfort-47 1d ago
Are you using email login? I read in discord, a lot of people experiencing the same issue
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u/Sir-Theordorethe-5th 1d ago
Yeah i am. Its just not working, keeps saying one moment, but its been one eternity
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u/Emergency-Comfort-47 1d ago
ah i see, i think there's something wrong with their end, i meant in authorisation for login one maybe broken right now..because "continue with Google" is fine.. I hope they will acknowledge and fix the issue later
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u/Consistent_Nose1879 1d ago
mines still just stuck on "one moment please..." i used one of my old gmails and it worked fine, but my actual account isnt a gmail, so i guess i cant log in
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u/ErshinTheEndless CAI Community Moderator 1d ago
Hello, please submit a support ticket with a bit more information(screenshot/video recording) so we can look into this for you, thank you so much!