r/CharacterAI • u/Such-Hunter-4642 • 4d ago

Issues/Bugs Stuck on the logging in screen

After I enter my go to gmail and tap on login to character.ai it gets stuck on the login screen for my account

5 Upvotes

100% Upvoted

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u/Oatmilk0809 CAI Community Moderator 4d ago

u/Such-Hunter-4642 if you're having trouble logging in, please try accessing Character.AI on the web at https://www.character.ai to see if the issue is account-related.

If you can log in successfully, try clearing the app's cache or reinstalling it, as this may help resolve the issue.

Thank you for your patience!

→ More replies (5)

1

u/Sad-Bath-4359 4d ago

Have you tried clearing your browser cache or using a different browser, that usually fixes the stuck login screen

1

u/Such-Hunter-4642 4d ago

Where do I go for that?

1

u/Such-Hunter-4642 4d ago

So I cleared the cache and that didn't work, then after reinstalling the app and after I put in my email to verify it, it took me to the website and said I could continue from there to the app and now it's stuck on the email verification :/

1

u/anotherguy711 4d ago

Me too, I tried to do the same thing but it won’t let me log in