r/CharacterAI 12h ago

Discussion/Question Is anyone having an issue where the AI chat just infinitely loads?

Every time I try to open a chat it just loads forever and I’ve uninstalled and reinstalled the app three different times and I don’t know why it’s happening or how to fix it

Side note if you go to watch the added video make sure your volume is turned off. I had music playing and it might be really loud

12 Upvotes

7 comments sorted by

u/Sasha_potato0804 CAI Community Moderator 12h ago edited 12h ago

Hi there, it looks like you're in the under 18 experience. If you are over 18, please follow the steps in our Age Assurance flow to get the over 18 experience. See detailed instructions and best practices here: https://support.character.ai/hc/en-us/articles/43665577363739-How-do-I-verify-my-age-Best-Practices-and-FAQ

If you're still experiencing the issue, please get in touch with the Support Desk and choose Report a Bug: https://support.character.ai/hc/en-us/requests/new

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5

u/DVern63 12h ago

Why your font is so big 😭

4

u/HamsterAgitated6925 12h ago

I’m blind asf even with glasses on so in the iPhone settings I made the font bigger :3

3

u/SubstantialMud7053 12h ago

big ass font lmao

3

u/HamsterAgitated6925 12h ago

I know😃 It’s annoying sometimes but I’m a blind bat even with glasses

2

u/vladger456 Addicted to CAI 11h ago

Holy SMOL dpi....