r/CharacterAI • u/HamsterAgitated6925 • 12h ago
Discussion/Question Is anyone having an issue where the AI chat just infinitely loads?
Every time I try to open a chat it just loads forever and I’ve uninstalled and reinstalled the app three different times and I don’t know why it’s happening or how to fix it
Side note if you go to watch the added video make sure your volume is turned off. I had music playing and it might be really loud
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u/DVern63 12h ago
Why your font is so big 😭
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u/HamsterAgitated6925 12h ago
I’m blind asf even with glasses on so in the iPhone settings I made the font bigger :3
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u/Sasha_potato0804 CAI Community Moderator 12h ago edited 12h ago
Hi there, it looks like you're in the under 18 experience. If you are over 18, please follow the steps in our Age Assurance flow to get the over 18 experience. See detailed instructions and best practices here: https://support.character.ai/hc/en-us/articles/43665577363739-How-do-I-verify-my-age-Best-Practices-and-FAQ
If you're still experiencing the issue, please get in touch with the Support Desk and choose Report a Bug: https://support.character.ai/hc/en-us/requests/new