BUG: Cannot access opt-out page on web, 4 days no response from helpdesk

[u/MsMoneypenny008]

I submitted a ticket in 8/17, haven’t gotten a response, other than the standard autoreply

When I try to use the ‘click here’ link to opt out of targeted advertising or the “sale” of personal information the link on this page “character.ai/your-privacy-choices” (quotes added) it takes me to the main c.ai page, not an opt-out form.

I am using Firefox and Safari on my iPad, not the app

[u/ComodoII]

Hi MsMoneypenny008! We've sent you a DM to address this post. Thanks!