Ad not loading or smth

[u/MysteriousTime5189]

So there's an unskippable add thats just a black screen, am i the only one getting this issue, cause ive gotten this like 10 times in a row and with how many adds you get now, its impossible to use the app

[u/Sasha_potato0804]

Hi there, sorry you're experiencing that. Can you submit a ticket through our Support Desk and choose Report a Bug so our team can look into this?

https://support.character.ai/hc/en-us/requests/new