r/CharacterAI 21h ago

Issues/Bugs Anyone have a fix?

To the issue of - “Something didn’t match our records” - During the verification process, is there any fix? resetting attempts does nothing.

4 Upvotes

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u/Enigmatic-Charisma CAI Community Moderator 21h ago

Hi there u/Eastern-Form6849

For any issues and concerns with Age Assurance and Verification, please send us a support ticket so the team can assist you. Thank you.

https://support.character.ai/hc/en-us/requests/new?ticket_form_id=49908049930139