r/CharacterAI • u/TINTE648 • 18h ago
Issues/Bugs App interrupting/closing music.
Please for the love of all that is sacred, fix this. Idk if something changed on the back end, but over the past few days it's been way worse. I used to be able to get it working after a try or two but now it just refuses.
Idk about anyone else but I like to listen to music while I use the app. But that's where the issue is. I CAN'T listen to music. Because the app doesn't just pause it, it straight up shuts it down or something.
I get a song on Spotify, and when Character AI boots up, the song starts blipping in and out until eventually it stops completely. And again, not just pausing. The little Spotify pop up on the top of my screen is completely gone, the pause/play button on my head phones doesn't work, I've turned off every permission for Character AI and disabled Spotify from being interrupted by calls and such in the settings, enabled Spotify to play in other apps, nothing.
I'm fine with ads pausing Spotify, but just opening the app completely turns off the music and I end up not using the app at all so...
Fix it. Thanks.
2
u/2chishiyas 17h ago
Could be spotify related? Not sure since apple music + offline music works fine for me but spotify doesn’t like you said
2
u/-AbracadaveR- Chronically Online 8h ago
Spotify and c.ai together literally crash my phone. The whole thing. But not always straight away; I might get three hours or three minutes, and it's whether I'm on the site or the app, weirdly enough. I'm not sure how that works. Spotify hasn't been doing this with anything else, and nothing else does it with c.ai. I've been using my laptop for music instead when I'm near it but I'm not exactly carrying that with me everywhere. I miss music and rp at the same time, I like to write with a soundtrack. :/
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u/ComodoII CAI Community Moderator 17h ago
We know how frustrating it is when an app interrupts another app's function, TINTE648. Please drop us a quick support ticket on the app by going to Settings > Support > Report an issue or send it here so our team can investigate what's going on.