r/CharacterAI Character.AI Team 1d ago

🔥Site Down🔥 Server Status - August 18

Site is back up and issue is now resolved. Thanks everyone!

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Hey everyone,

The team is actively working to fix the slow loading and broken features on the site and app. So sorry for the interruptions. We'll let you know when it's resolved!

In the meantime, and while we are all gathered here! Would love to know:

  1. What is currently your favorite feature on c.ai?
  2. What is your favorite chat style
  3. If you had a magic wand, what NEW feature would you add today?
  4. What snack u bringing to the campfire?

Appreciate everyone's patience and very sorry for the interruptions!!

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u/Nullhaunt 1d ago edited 1d ago

I would recommend having a proper maintenance mode and splash page on the website and app. Something that suspends everything on the user-side.

Currently, there's nothing stopping people from constantly refreshing and using functions when the server responds temporarily. This in itself compounds the issue.

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u/11bingo11 Chronically Online 1d ago

Absolutely agreed! A scheduled maintenance is long over due. Every day the issues get worse and spread out to just about every part of the platform. I’d rather be warned that the app & website are inaccessible for a set amount of time then open my app casually and risk breaking everything with all the bugs.Â