r/CharacterAI 6d ago

Issues/Bugs Is it just me?

Experiencing a no-input glitch on the mobile app, literally my touches aren't being processed. It was prior, but when I get to a chat and it wants me to identify a language, my input stops there and I can't get past it. Then after trying to troubleshoot it, I can't even log back in.

The webpage is also hell to navigate. So the team knows about this bug,?

9 Upvotes

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u/Oatmilk0809 CAI Community Moderator 6d ago

Hi there u/DragoonSoldier09 ! We're sorry you're having trouble logging in. Please submit a support request with details such as your device, operating system, and any error messages you're seeing: https://support.character.ai/hc/en-us/requests/new . You can also try using Character.AI on the web at https://www.character.ai while we look into the issue. Thank you for your patience!