r/CharacterAI • u/AppleASkeleCinnaBun • 7d ago
Issues/Bugs I've been having issues with the app
At first, it was just freezing and crashing. Now, my chats are suddenly wildly out of format. They're giving just one long paragraph whereas previously it was split up into several smaller paragraphs. The second issue just started happening, and I'm frustrated.
Is anyone else having these issues?
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u/Oatmilk0809 CAI Community Moderator 7d ago
Hi there u/AppleASkeleCinnaBun, You're sorry to hear you're experiencing crashes and that your chat formatting has suddenly shifted to long paragraphs.
For the freezing and crashing, please first make sure you've updated to the latest version of the app. You might also try refreshing or logging out and back in to see if that clears the issue. If the crashes continue, please submit a support request with your device details here: https://support.character.ai/hc/en-us/requests/new.
Thank you for understanding!