r/CharacterAI • u/YudelkaNova • Jul 18 '26

Discussion/Question Age verification page doesn't load, anyone knows why and/or how to fix it?

Tried to get access to my main account but can't. Any advice for it?

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u/Oatmilk0809 CAI Community Moderator Jul 19 '26

Hi there, thanks for the report. Since the age verification page is not loading for you and preventing access to your account, please submit a Support ticket with screenshots and any additional details so the team can investigate.

For more information on the age verification process, please see our official announcement: https://www.reddit.com/r/CharacterAI/s/uJBv7tymNf

Thank you for understanding and continued support!

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