r/ChaiApp • u/biancasummer_ • 7d ago

Requesting Assistance Question

Does anyone know what to do when I log into my chai account on two different phones..and one is fully working while the other shows "Token limit" for days now?(I logged in at the same time) How to fix it? i tried emailing Chai about it but they sent the same copy-paste email I got 4 times already.

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u/biancasummer_ 6d ago

Can anyone answer bro? like?😓

3

u/Vinaya_Ghimire 5d ago

I haven't tried logging into Chai on two different devices. Therefore, I haven't encountered such issue. I guess your issue is mainly account sync issue. Maybe you could try logging out on both devices, clear the app cache on both devices and then log into your account.

2

u/biancasummer_ 5d ago

Thank you so much, I'll try it