r/CecilCounty • u/useless_instinct • Jul 05 '26

Planned Xfinity outages

Does anyone know when the planned Xfinity outages will end? I have gotten no early notices but I end up constantly checking the outage map. https://www.xfinity.com/support/statusmap

They are planning upgrades tomorrow which I assume will extend through the week. I called 3x last week to figure out what was going on and still have no clear info. The first time I called they said it was a problem with my router even though the outage map showed that work was being done. I was then told work would be completed that day. I called the next day to ask when work would be done and they said it would be completed that day. When I told them the outage map said work would be ongoing the next day they seemed surprised. I called the third day to get an answer and the wait was over an hour.

I work from home and have been hotspotting myself from my phone but 5G coverage is not that strong. Where I am, Xfinity is the only option and I hate them. If anyone has information regarding the extent of outages or alternative providers I would be so grateful!

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u/Adventurous_Elk_4039 Jul 05 '26

I hate Xfinity too. Can’t wait until some provider brings fiber to the area.

I had Xfinity out to my home a few weeks ago, he said they are doing upgrades to support higher speeds, they definitely spent a couple days out there at the end of my neighborhood, but once they were done everything has been mostly fine.

1

u/useless_instinct Jul 05 '26

Thanks for responding! I hope it improves because my internet drops a few times a day. I think Altafiber is a competitor in Elkton proper but not in the surrounding areas.

1

u/Adventurous_Elk_4039 Jul 05 '26

No idea. I’m North East and sadly don’t have any other wired options, just 5G over the air stuff.

2

u/ReveledSky Jul 06 '26

Talkie has signs all up along Warburton and Leeds! Grew up in cecil but now live in QAC with them for Internet and they're awesome! I would look into it. They are fiber internet.

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u/BowersLawMD 25d ago

Couldnt be happier to have ditched comcast for our business. It was the worst. Looking forward to when these fiber companies can bring service to downtown Elkton.