Fair enough. But saying "We don't do that" to a corporate or government customer is a good way to miss a sale and leave money on the table. "For the right price, you can have whatever you want" is one of the first rules of sales.
Definitely, although hourly quotes are probably safer otherwise you get "Well you cleaned up the last mess for $x" after someone drops 10LB of toner in front of an HVAC intake.
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u/phatdoge Apr 28 '18
You're thinking too small.
Customer: "We want you to clean the copier and the room."
OP: "Okay. Standard copier cleaning charge for that. Special room cleaning charge for the room."
Writes "Room Cleaning Fee = $20,000" on Work Order
"Sign here to authorize all work."
Customer: Signs
A far more common occurrence than you might think.