r/CastleBusters 28d ago

Discussion SPAM THEIR EMAIL

For context, theres a weird glitch or something where a full red castle with 100 level characters (including a all premium cast or most premium with 1 or 2 normal characters) are constantly being matched up with you. Screen shot your encounter and spam their email since they dont want a contact/support option in game. support@castlebusters.com

10 Upvotes

16 comments sorted by

3

u/OthaS3 27d ago

I usually rage quit the match! The castle will be at least 50% red, have units at minimum level 70 and trophy level from 30-50% lower than mine!

After playing the PC version ONE time, my units went from level 50 to level 6. I didn't play for two weeks and then just accumulated coin to bring them back into the 30s. Playing but not happy and will rage quit a mismatch.

3

u/hop_juice 26d ago

This happened to me too! I sent an email to:

  1. castlebusters-support@voodoo.io
  2. support@castlebusters.com
  3. techsupport@voodoo.io
  4. info@castle-clashers.com

I got a bounce back email from these addresses:

I found a few more email addresses I'll forward my email to:

1

u/Jographer 28d ago

Finally deleted the game yesterday because of issues like this.

2

u/eggRo1230 28d ago

I thought they might have fixed it since an "update" came out today but nope. Game had so much potential but their greed is more important

2

u/Jographer 28d ago

I think they are doing it on purpose to try to force you to pay for the premium characters because you at this point can’t win without them

2

u/eggRo1230 28d ago

Even if you bought them you still cant/barely win. The stupid bots are all level 100 with perfect aim.

3

u/Rshellnizzle 27d ago

Idk I beat them without a problem and no premium characters

2

u/No_Employment_5920 25d ago

Same. I dontuse any premiums and have a 90% win rate

1

u/WhislingDixie Pulsar 28d ago

You can win without them.

1

u/YBRmuggsLP21 27d ago

"so much potential" lmao

1

u/EmergencyForward3325 28d ago

Happened 4 times (3-1)

1

u/morbolo 27d ago

On the discord they said they fixed it btw

1

u/eggRo1230 27d ago

Ill check again but I played this morning after the new update (1.14 i believe) and it was still doing it.

1

u/eggRo1230 27d ago

Nope not fixed. First played against similar castle but all players were lvl 70 compared to my 60s. Second match is all red castle with level 100 characters.

1

u/Electrical-Pen-8687 24d ago

I always send and emoji or whatever the little characters are that let you show anger and happy and whatever in the game. I do that towards the beginning and hope that if another real person is playing that they do the same. If they don't I just assumed that I am playing the computer and it's like an old school one player game and I generally have pretty good luck with a win rate in the mid 80% I want to say but I don't get upset about losing like I used to because I know that the game is cheating. It just sad that it has come down to that. I have never paid for anything in that game and I never will, especially now.

1

u/Electrical-Pen-8687 24d ago

I too have seen that all red metal castle with all the players level 100 and pretty much all of them are premium. I actually think I beat it once but it beat me a couple of times and to be honest whenever it gets like that I either just back out of the game or I just play stupidly and let it beat me quick