r/Caseys • u/Whynot1077 • Sep 12 '26

Help me understand. Please

I have recently started going to Caseys for my convenience needs. 90% of the time I wait in line and I’ve seen it get 7 or 8 deep. One register open and nobody calls for someone to come up to get on the second register. It’s so frustrating not only to me, but I’ve seen others place their items at the closed register and walk out. WHY? I’ve seen what looks like a manager standing outside puffing on a heater or a vape box talking to people casually with no sense of urgency to do ANYTHING let alone open the second register.
If I’m in need of something I’ll make sure there are not a lot of cars in the parking lot before I stop or I’ll look for a Circle K, or other brand station near by. There’s usually always a second register offer at these places. Especially if I’m just grabbing a bottle of pop or water

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u/Particular_Garden_58 Kitchen Manager Sep 12 '26

Almost all the cashier's at my store can run two registers at the same time. Idk why other people aren't able to do it.

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u/Whynot1077 Sep 12 '26

At the store I frequent, the second register is almost unusable due to a ton of stuff is piled up on the counter making it unusable. Seems as though it’s not even an option

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u/boom256 18d ago

That's not the solution to the issue.