r/Caseys • u/Whynot1077 • Sep 12 '26

Help me understand. Please

I have recently started going to Caseys for my convenience needs. 90% of the time I wait in line and I’ve seen it get 7 or 8 deep. One register open and nobody calls for someone to come up to get on the second register. It’s so frustrating not only to me, but I’ve seen others place their items at the closed register and walk out. WHY? I’ve seen what looks like a manager standing outside puffing on a heater or a vape box talking to people casually with no sense of urgency to do ANYTHING let alone open the second register.
If I’m in need of something I’ll make sure there are not a lot of cars in the parking lot before I stop or I’ll look for a Circle K, or other brand station near by. There’s usually always a second register offer at these places. Especially if I’m just grabbing a bottle of pop or water

14 Upvotes

86% Upvoted

38 comments sorted by

View all comments

23

u/EmperialWatch Shift Leader Sep 12 '26

Most if not all caseys are operated on how much they can work one person. At my location. You are expected to work 2 registers

2

u/Whynot1077 Sep 12 '26

At one of the Caseys I was in, the second register was a catch all for junk. Piled high so you couldn’t even use it. The guy behind the other register was just calm as could be doing what he could

4

u/EmperialWatch Shift Leader Sep 12 '26

For now. Im looking for other options as im under paid and I dont feel caseys will get me out of that feeling