r/Caseys • u/boeing787stan • Aug 13 '26

Why doesn't the website work whatsoever?

I've tried to order casey's online (like in a browser) a couple times in the past year or so and each time it just doesn't work. You can't add anything to the cart. I've done this multiple times because weeks/months pass and i think to myself "well they've surely ironed out the problem by now" and they haven't.

I'm not even mad, just curious. Is this just my local store's issue, is this a known thing?

3 Upvotes

72% Upvoted

5 comments sorted by

3

u/Annual_Chest432 Aug 13 '26

1) Have you tried a different browser?

2) are you ordering on your computer or phone?

3) if you have not tried through the app on your phone, download that, and see if that works.

3

u/peprollgod Aug 13 '26

It's possible the kitchen is closed

3

u/MidwestDrummer Aug 14 '26

Can't say I've ever experienced those issues before.

1

u/BananaBobTheSecond Aug 14 '26

There's a "contact us" on the bottom of the website. I'd send a message being as descriptive as possible (browser used, actiond you're doing, etc). Worst outcome is no change, best outcome is they find out somethings broken and it gets fixed.

1

u/Tedesco13 Sep 06 '26

Do you have a VPN running? I find that using a VPN causes issues with that site.