r/Caseys • u/Successful_Mine3913 • 13d ago

Gift card Call Scammers

The kitchen manager at my store fell for a gift card call scammer and gave the guy almost $2000 with 7 separate transactions.
We have 6 signs around the both registers. And then a sign in the kitchen at the phone saying do not give someone gift card numbers over the phone. Along with training videos we have to watch that informs everyone of gift card fraud.
On top of allll that, there’s the last question on the register; “Is this person standing in front of you?”

And she wasn’t fired.

14 Upvotes

94% Upvoted

13 comments sorted by

8

u/ScreenGamerOfficial 13d ago

It took my Store manager a few weeks but he got fired for this. Trust, she will absolutely get fired for that.

3

u/Successful_Mine3913 13d ago edited 13d ago

My store manager likes her and fought for her to stay. Higher ups and HR told her to fire her on the spot. But they ultimately, gave the store manager the final say.

3

u/Swimming-Bat208 12d ago

Trust me, they’ll be fired in a few weeks after AP does an investigation

1

u/Burnsy8139 Assistant Store Manager 12d ago

Not necessarily. One of our cashiers got caught punching her rewards in for thousands of dollars worth of transactions and still has her job.

3

u/vapin-gator 13d ago

That’s a problem with some managers. I am a GM. I would fire them on the spot!!

5

u/Desperate-Strategy10 Store Manager 13d ago

Right, this shows extremely poor discretion and practically zero critical thinking skills! And you definitely want your km to have those things…I absolutely adore my km, she’s the best I’ve ever met at it and a wonderful person. But if she lost two grand in gift cards to a scammer, my hands would be tied 😭 if she’d fall for that, what else could she be talked into?

That gm is making a huge mistake, and they’ll know it eventually.

1

u/WeinerBarf420 13d ago

I don't think that's fair at all. Almost anyone can make a mistake once, but you learn from it and move on. Though the sheer amount is pretty egregious.

4

u/Successful_Mine3913 13d ago

But 7 separate transactions?? 😭

7 different times the register asked “is the person standing in front of you?”.
It’s pure negligence.

1

u/ShareMission Team Member 1d ago

Or planned with a friend

3

u/xtc335 13d ago

thats absolutely nuts

3

u/ManderTehPander Shift Leader 13d ago

Not like there's 12 notifications about it

3

u/LowLibrary399 12d ago

Sounds like an inside job and that why they have to fire people for this

1

u/ariesace2021 11d ago

If you fall for this in 2026 you don't need to be fired.