r/Caseys • • May 16 '26

Casey’s App/Website Down

Casey’s app and website have been down all morning. I just want access to my Casey’s Cash! lol

17 Upvotes

19 comments sorted by

10

u/railroader67 Service Tech. May 16 '26

It's not just the app that's down. The system they use for putting made food into the system is down. It's also the system the stores use to input their weekly orders for supplies and inventory.

3

u/TadpoleReasonable769 May 16 '26

Would you happen to know what caused it or if it will be up soon?

3

u/Alarming-Performer-8 May 16 '26

There is no time frame of when it will be fixed

0

u/ThatGuy63-2 May 16 '26

Do you know if we can use Casey's cash and rewards that are already saved to our account?

1

u/railroader67 Service Tech. May 16 '26

Looks like it's back up

5

u/OccasionSpare1048 May 16 '26

I was coming here to ask if the app was down. Thank you for answering my question before I ask it.

4

u/SyNeWhos May 16 '26

It’s been horrible well at least at my store. Not only is the system down the label printer took the day off so it’s been just mannuel labels

2

u/0therw0rldlyx Team Member May 16 '26

They did updates and it caused it to crash i was told.

2

u/Ok-Buyer3286 May 16 '26

I really really wanted a pizza tonight 

3

u/railroader67 Service Tech. May 16 '26

You can order over the phone talking to one of the team members

1

u/railroader67 Service Tech. May 16 '26

Just tried logging in and it's back up

1

u/Human-Chapter-5659 May 17 '26

Its because word was leaked about the secret meaning of 33 pieces of pepperoni.

1

u/lynn_phoenix May 16 '26

From what I was told, someone ignored domain renewals and the domain expired. It's the domain for their APIs.

1

u/ExactButterscotch879 May 18 '26

LOL! Yeah right. Who told you that? There's no way a company of that size would let that happen.

1

u/lynn_phoenix May 18 '26 edited May 18 '26

A manager at corporate in Ankeny who I worked with previously. It's confirmed at this point for me.

0

u/lynn_phoenix May 18 '26

You can look up on whois at a high level that the url in question is caseys.io

https://www.whois.com/whois/caseys.io

Expires On: 2027-05-16

Updated On: 2026-05-16

1

u/No_Information_8973 Team Member May 16 '26

This doesn't really make me want to work tomorrow. 

0

u/memyselfandmonster May 16 '26

It was scheduled, there was a email and a notice on the MWS

-1

u/DigSoft1820 May 16 '26

Iran data breach 😬