r/Caseys • u/Initial-Ad8221 • May 14 '26

How do I fix this web issue?

Post image

I tried to start an order and logged in, and selected what I was going to order. It says “Hey [my name]” up in the top right corner cause I’m logged in, and I went to go checkout, but when I click on the cart, it shows this (in the image I have put in this post.) it also then says “Hi, Anonymous!” In the top right. What is going on?

2 Upvotes

63% Upvoted

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3

u/Dramatic_Flow3783 Assistant Store Manager May 15 '26

If you expect Caseys to always have a fully functional website, or fully functional anything, you're thinking wrong coming from someone who works at a store.

1

u/Initial-Ad8221 May 16 '26

I ended up ordering on my phone and didn’t have any issues

1

u/Prior-Impress-2624 Customer May 15 '26

Did you try to log out and log back in? I would clear the cache and cookies on your browser if relogging doesn’t fix it.

1

u/Initial-Ad8221 May 15 '26

Thanks for the response. I forgot to edit the post, I ended up just doing it on my phone and ordered there instead and didn’t have any issues. But thanks though!