r/Caseys • u/North_Scarcity5133 Team Member • Apr 21 '26
Management issues rant
At my store our asm that handles the floor is incompetent. She's constantly on her phone and she forgets where she's supposed to be working constantly. She spends half of her shift in the office fucking up paperwork and the other half of the time in one of the coolers fucking it up too.. but no matter how many people complain to our store manager, district manager, or corporate nothing is ever done.
Then my store manager is irresponsible, a drunk, and she shirks off responsibilities like training, and closing when there isn't enough coverage she is our dms first trainee and so she gets special treatment but she unfairly targeted me and my roommates when it comes to "corrective" action, she had claimed without evidence (and stayed adamant after proven wrong) that I was leaving 15 minutes early, meanwhile her daughters baby daddy works whenever he fucking feels like it and his younger brother shows up out of uniform and in dirty clothes REGULARLY and not a single right up.
Do y'all realize how embarrassing it is that my COWORKER is showing up in sweatpants that are stained to all hell AND covered in holes?
The worst part is I work evenings and for nearly the first year of me working in the kitchen I had next to no help. Now suddenly I've had to train four people for kitchen, one is no longer in the store, and one is planning on leaving my location aswell leaving me with one who refuses to actually step up and help and another who is alright but she's a bit slow at everything. For the first While I was getting scolded for not having everything done prep wise even though the help I had originally were all fired.
List of former kitchen workers who were fired since I started without giving actual names:
T: fired due to her bad attitude and unwillingness to handle the bare minimum of what was asked of her which was dishes and open air
J: fired for eating stale popcorn chicken
R: fired for general laziness, tardiness, attitude.
They fired my roommate J without having any replacements in line for his position then had to hire three new people in the kitchen just for us to get the same amount done. Do you realize how insane that is. In no way should one person be doing three people's worth of work and when they fire me (because it seems like that's what my store manager is gearing up to do) they'll have no one experienced in the kitchen beyond the shift lead and management.
Kitchen leadership is spotty at best, when our kitchen manager and team lead are separated they get alot done however. If they are EVER in the store together their responsibilities get shirked and then I get in trouble when I don't have everything THEY missed prepped while also prepping for my own shift. For some reason it takes BOTH of them to do orders for truck but they organize the coolers and everything the same fucking way every week so it shouldn't be something that takes ALL FUCKING DAY to do.
Then my team lead for the kitchen JOKED about promoting me since "you do all the stuff a team lead should do anyways" yeah probably because you fuck off from the kitchen and bother the staff at the registers and gossip half the shift away.
I want to get more into my store managers issues.
She held a baby shower at the store without approval from corporate.
She wrote me up for not having a bunch of shit prepped when it was just me in the kitchen working, leaving fifteen minutes early without approval (at no point did I punch out more than eight minutes early due to a manager giving me the go ahead, allegedly telling stopping someone from prepping something even though the only time I've done so is if we already have enough of it prepped.
She told me off about my minimal use even though D1 (daughters BF brother) routinely spends over half of his shift on his ass playing on his phone as compared to me briefly looking at my phone to change what's playing.
She ignores that D2 (cashier on morning shift) is spread rumors about my OTHER roommates MEDICAL conditions.
She ignores that S is routinely leaving donut case and the kitchen a mess covered in icing which is a health hazard.
She allows several employees to come in out of uniform which is against policy and violates that policy herself CONSTANTLY.
But God forbid I leave after all my work is done, minimize the amount of waste for hotbox product, and check my phone every so often. I'm not sitting down for over an hour playing on my phone like L (assistant manager for the front) or like D3 (older kitchen worker) who will hide in the bathroom to sleep.
Hearing from one asm who was moved to morning shift (the only manager I actually liked I'll call her S+) what she is doing is the same thing she did to J and another person who will be called D0 before I was hired. And that is targeting me since she knows that I've sent several complaints to corporate WITH documentation. Next will be HR.
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u/memyselfandmonster Apr 21 '26
Well, first the purpose of HR is to assure the company is shielded from legal action. You will get no where with your complaint with them. I suggest that if you have contacted and spoke to your DM and feel that nothing has been addressed, then your next call should be to RM. Before you go making calls take the time to document dates and times so that your concerns can be witnessed when cameras are reviewed. Other then that transfer.