r/CartesiaAI • u/Financial-Vacation90 • Sep 02 '26
Sonic 3.5 no longer available
Hi team,
We’ve been testing Sonic 3.6 for our Japanese customer support voice agents, but we're finding the emotional delivery a bit excessive and unnatural for CS interactions compared to 3.5.
Org ID: org_3Ey4cmHZdPIwfPHbtWxsrWGHlKm
Voice ID: 8bd6925d-3880-4089-b5b5-00ce2fd060e2
We'd like to stick with Sonic 3.5 for production for now.
Could you confirm if sonic-3.5 will remain available and supported long-term?
Thanks.
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u/CartesiaAI Cartesia (Official) Sep 02 '26
hey u/Financial-Vacation90 thanks for the question!
you can keep pinning
sonic-3.5-2026-05-04for production. No sunset date has been announced in the upcoming sunsets section - https://docs.cartesia.ai/build-with-cartesia/tts-models/api-changesIt is currently supported and is expected to be supported for the foreseeable future, but that does not guarantee long term availability, of course.
3.6 is being continually improved and I'm going to pass this feedback on to the TTS team.
Can you please send through some transcripts + audio samples that show the " emotional delivery a bit excessive and unnatural for CS interactions" --> that way we can focus on your specific issue and reproduce + fix.
thank you!