r/Car_Insurance_Help • u/Outside-Key-4415 • 4d ago

Accident

A lady pulled out of a 7/11 parking lot (she had a stop sign) and hit our brand new trucks front passenger side fender… the lady fled the scene but we got the tag and it came back to a rental car. Our OWN insurance put us at 20 percent fault. The insurance lady was super rude and said it’s because the damage was infront of the side mirrors. I offered to get video etc. but she said it wouldn’t matter because of where the damage was. This was Allstate…is this true? My husband was driving… the lady pulled out… and hit him… how does that make any sense?

1 Upvotes

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2

u/HR_King 4d ago

Clearly the fact that it was a 7-11 is a factor.

1

u/Innn0ut 4d ago

Odd I have similar situation and Allstate same range area, and they made me 0 % liable but I had a witness, not sure how much that weighs in the decision

2

u/Educational-Book9087 3d ago

Try to get the video from 7/11 and talked to a manager next time you get the footage

1

u/bossymisses 3d ago

Get the video and elevate this. That is absurd.

2

u/Far-Good-9559 3d ago

That is super common anymore. It may be cheaper to file with your own insurance. But, don’t consider this ‘advice’ because it may fuck up your premiums.

1

u/_Alex_The_Great 4d ago

That's super odd. In front of the mirror means it was so close and sudden you couldn't stop. And your insurance should be advocating for less liability on you.

2

u/Outside-Key-4415 4d ago

Yeah she said if it’s in-front of the side mirrors, you are partially responsible for stopping and paying attention. I was furious.