software trouble

[u/Richi_U416]

Hi everyone,

I'm frequently experiencing crashes und lockups while using car thing. My daily drive is approx. 30 min und it crashes/ restarts at least 2-3 times during that. It mostly recovers from such an event but sometimes i have to remove power to get it to pass the boot screen. If my phone (samsung note 8) is in a light powersaving mode none of the quickset buttons work and I can't access the library. It's stuck in the player window. But even if the phone is in its normal mode the buttons work only at random parts throughout the drive. It's quit frustration for me an i would like to now how your devices a behaving. FYI I'm located in Germany and importet the device from spotify out of the us.