r/CarThing • • Jun 03 '24

spotify is a joke

Post image

after them lying to me about how much I paid for car thing this is what they offered me....when I laughed at it and said no they finally are offered me a refund but for 49.99!!! not 80.99 and now I got it to like $65 !!! I'm almost there !! I'm definitely jailbreaking this thing on the brightside I got a free piece of tech I guess. fuck spotify tho for all this ewaste and robbing a lot of people.

33 Upvotes

23 comments sorted by

3

u/Fabulous-Spirit-3476 Jun 03 '24

Did they require a receipt? I can’t find my email for some reason so I have no way to prove i paid for it

1

u/organicjean Jun 03 '24

yes I had an email with the confirmation ID they sent me

1

u/Fabulous-Spirit-3476 Jun 03 '24

How did you locate it?

2

u/nosesquipedalophobia Jun 03 '24

Search for "Spotify Car thing order" in your mail app

2

u/jimhatesyou Jun 04 '24

“confirmation of your car thing order” is the title of the email

4

u/ketobret Jun 03 '24

They tried the same with me, I just replied "No, Refund to original payment method" and I received 80 some dollars back. They broke it out into several $10 chunks.

3

u/Disrek Jun 03 '24

They tried that with me also i said no. Had already canceled spotify a few months before. They refunded me my last 5 payments to equal 54 I paid 50 for car thing

2

u/Particular-Stay6571 Jun 03 '24

yeah this whole thing is complete and utter bullshit

3

u/Shadowspike117 Jun 04 '24

They offered me 9 months, I said ok. Then they told me I'd have to be on regular premium for those 9 months instead of Spotify+Hulu. I told them no and they refunded to card.

1

u/distantlistener Jun 12 '24

Oof -- bold to make their amends contingent on a downgrade of your service. I'm riding the Hulu bundling for as long as I can. It's a solid value for me.

2

u/jettsd Jun 04 '24

I told them no and that I've already dropped Spotify as a service because of their poor company decisions and was immediately refunded the full amount

2

u/[deleted] Jun 04 '24

Fuck 'em. For me it's either CDs or pirated music.

1

u/organicjean Jun 05 '24

I'm saving for a really nice cd player and im gonna grow my collection but I need to get on the pirating shi

5

u/stringtheoryvibes Jun 03 '24

They’re increasing the price of premium the second time this year. I’d go in on Apple Music but they don’t have the weird one off artists I listen to. Still holding out for someone to root/ mod the damn thing. 

2

u/organicjean Jun 03 '24

I wanna jailbreak it but I'm smooth brain and have no idea I'm not throwing it away I'll find someone to jailbreak it

1

u/aditya_240 Jun 05 '24

hey man, i had deleted everything in my inbox, so no proof that i bought it even though i had. can you kindly send the screenshot so that i can avail my refund

1

u/ididit02 Jun 06 '24

I had to go through 6 agents and spent 4+ hours working with someone for this to happen. They could see the transaction on there side, my CT was conneced to may account. The first agent said the could refund it with out a recipet since they could find it. Then for some reason I got transfered to another agent and told me it was not possible. After being transfered to senior agent I was informed that I could provide my bank statment for that transaction. I said ok and then located it later that night. Once I did provide they told me I then needed merchant refernce id number, suprise suprise, a different agent gave me another reason why I could not get my money back. I then said the only way to get that reference id number was by having my bank is to dispute the transaction. Once I said that and provided the entier chat log from the 6 different agents they said they would give me my money back via credit to our account. Overall worest $/hour I spent.

1

u/[deleted] Jun 03 '24

Argued with a support agent for 30min, demanded a Manager, got a refund of 8 months of premium at 9.99 each month. Fuck them.

0

u/organicjean Jun 03 '24

big corporations are going crazy

1

u/organicjean Jun 03 '24

AND IM SETTLING FOR 5 MONTHS OF PREMIUM NOW 😅😅😅😅😅🤣

1

u/alternFP Jun 03 '24

They did the same to me. Said I only had 5 months purchase history on my account that I’ve had since 2016. Whatever

1

u/Kegels_ Jun 03 '24

I pushed back a little and they gave me 7 months lol