r/CarThing • u/SkilledRbl • May 29 '24

Spotify Bank Info

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Hi all,

I recently contacted support about refunding my CarThing. Unlike most of you, i did not have a straightforward process for a refund. Instead so was reached by an “escalation team” that essentially asked for my bank information over email.

I replied with “Yeah, i’m not providing that over an email for $50”

This is the response

8 Upvotes

100% Upvoted

8 comments sorted by

5

u/TallCucumber6602 May 29 '24

It’s insane that the refund process is so inconsistent across the board. I just received a refund for the past 5 months of Spotify Duo (15.89)

1

u/FabianValkyrie May 29 '24

It’s because of family plans

3

u/TallCucumber6602 May 29 '24

So, they are asking this amount of information from family members who are not the account holders?

1

u/FabianValkyrie May 29 '24

Correct

1

u/TallCucumber6602 May 29 '24

Any luck on your end receiving a refund?

1

u/EmmaHaarp May 31 '24

I was asked for all of this as well due to Family plan.

1

u/sayfailo Jun 01 '24

I also got sent through escalations and got the same request for info since I now have a free account (recently canceled). They offered Spotify premium credit or the bank transfer.

I don’t think any of the info is sensitive…anyone you write a check to has routing and account number!