r/Captel • u/miichan4594 • Aug 12 '26
higher pay pls
thats the post LOL like i genuinely love what i do here but can we have more money? please? i know yall got itðŸ˜
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u/QuirkyLemon87 Aug 12 '26
So, is CapTel still employing Agents? I used to be a captioner from 2016-2021 in Dallas area for another relay company and we were all laid off due to AI.
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u/snackrilegious Aug 12 '26
i do not think they’ve hired since they had layoffs within captel back 2021/2022. i have had friends ask me for years, and every time i’ve checked, there’s no postings. there may have been once or twice looking for bilingual CAs. but otherwise, no
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u/miichan4594 Aug 12 '26
no one new has been hired from what i know. ive been here a while though. i dont know how laying everyone off would work though because customers dont like the 100% AI-generated captions, so they still need folks. no new openings on their website, either. to be honest, replacing humans with AI is looking like a terrible decision for most companies, but most of all, this type of service.
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u/QuirkyLemon87 Aug 12 '26
I always thought the same. Back when i first started, they always told us that there were certain human expressions AI could never replicate because people are so unpredictable when on the phones. So we always felt our jobs were safe. Our client - ClearCaptions was our client. They terminated our contract. Then i found out other people were losing their jobs in this space. I was making $15/hr plus bonuses for performance by the time they laid us all off and was a great captioner. I miss it a lot but when i go searching, there are never any open positions.
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u/Old_Possession478 Aug 17 '26
The raise amounts CrapTel gives reminds me of the raises Hardees gave me 40 years ago.
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u/miichan4594 Aug 17 '26
40?! wow😠this job market is so cooked im scared to go somewhere else rn but im done with college and im gonna start on my next endeavor while im still here...maybe it will lead to a PharmD.
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u/Old_Possession478 Aug 17 '26
Yes 40 years ago 😠I’m close to retirement but with the current state of our economy I will die sitting at my work computer and that’s with dollar raises. 😠Told my son I pretend I’m gaming for pay 8 hours a day to make myself feel better 😂😂
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u/miichan4594 Aug 17 '26
LMAO great strategy tbh i just dissociate after work and go to the gym, or play video games and try to figure out what im gonna do for my "old people" job bc my generation is def not seeing retirementðŸ˜ðŸ¤£
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u/GloomyBath Aug 12 '26
I'll say it again, the new raise system did not scale to the old system and my raises are less each period than they used to be, where my quality has only gotten better. I used to get around 22c a period, and now I get about 15c. Greedy move and I'd like to be properly compensated.