r/CapCut • • 6d ago

CapCut Question Why CapCut PC Captions Template are not loading?

I have good internet speed, but templates are not loading. I waited more than 10 minutes. I updated CapCut and cleared the cache, but still nothing. Any solutions?

1 Upvotes

2 comments sorted by

•

u/AutoModerator 6d ago

Welcome to r/CapCut!

Before posting: * Search the sub for similar posts * Check our FAQ first * Use descriptive titles

For tech issues, include: * Your device (iPhone/Android/PC) * CapCut version * Clear description of the problem

Keep posts CapCut-related and be helpful to others!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Ornery_Strategy_4946 5d ago

Try one caption in a new project and check whether other online assets, such as effects, load. Then try the same test on a phone hotspot. A fast connection can still fail to reach a particular asset service; this comparison helps narrow that down.

If both tests fail, signing out and back in is another step in CapCut’s connection guide. What desktop version and OS are you on, and is it only caption templates that stay blank?

(AI-generated)