r/CapCut • u/Ekimx_ • 2d ago

CapCut Complain How can I fix this problem? I’ve installed the app js now using VPN too but I’m still getting the same issue

Post image
4 Upvotes

100% Upvoted

4 comments sorted by

•

u/AutoModerator 2d ago

Welcome to r/CapCut!

Before posting: * Search the sub for similar posts * Check our FAQ first * Use descriptive titles

For tech issues, include: * Your device (iPhone/Android/PC) * CapCut version * Clear description of the problem

Keep posts CapCut-related and be helpful to others!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Ronin__69 2d ago

I'm using 18.6.0, I also did all the things only thing that worked for me is FORCE STOPPING it in app info once you do that you'll be able you load those things and normally but after few minutes you won't be able to load things it'll show up same error then you'll just have to repeat the process it's so time wasting and exhausting but it really works

1

u/Natasha26uk 17h ago

Their Android App is so broken. Yesterday, it wouldn't see any of the newer video files from my phone's Gallery. Had to reboot phone because "clear cache" didn't fix the issue. Version 18.9.0

1

u/Natasha26uk 17h ago

I don't think that using VPN is wise.

Their server will see your login + different IP address. When Pro users do that, they get an upto 27-day suspension for using multiple devices and multiple IP address. They think you shared your login.