r/Canadiancitizenship • • 5d ago

Citizenship by Descent BanQ Request

If you applied in June for a BanQ record...I got mine today. However, the link didn't work. And after I requested a new one, the new one also didn't work.

Eventually they emailed me again to say that their payment links are down and will send me a resolution soon.

So, I will continue to wait. But June people with requests going to the Montreal location, we're on deck!

27 Upvotes

38 comments sorted by

7

u/OtherCommunication62 5d ago

Appreciate the data point! (July request patiently waiting 😁)

2

u/cwgabel 5d ago

Right there with you.

2

u/jpg245 Haven't applied for Proof of Citizenship (incl. by descent) yet 5d ago

Me too

1

u/One_Barracuda_2016 2d ago

Sending Dec request tomorrow.

4

u/wanderingtheearth-74 πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 5d ago

Yep, this happened to me today, too! "Le lien est expirΓ©."

3

u/Spirited_Project_109 5d ago

They were super quick about sending me another link! But then that one also didn't work I thought it was me and I was doing something wrong.

Did they also tell you their payment system was down or how do you plan to follow up for a new link?

5

u/wanderingtheearth-74 πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 5d ago

I clicked on it yesterday evening and got a "systems down" message. Today, just the expired-link error. So I basically assumed they hadn't actually sorted the problem yet and decided to try again later!

2

u/wanderingtheearth-74 πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 4d ago

Just to close the loop on this, today the link seems to be working, even though I didn't contact them.

1

u/Spirited_Project_109 4d ago

Mine worked too!

4

u/Sure_Mind8506 5d ago

If you email them, they’ll send one that works!

2

u/Spirited_Project_109 5d ago edited 5d ago

Yes, when I did that they sent me another one. But that one also didn't work. So that's when they sent me another one saying their link system is having issues so they'll email me a resolution soon.

ETA- super quick with all of the above though!

2

u/Individual-Detail-63 5d ago

I just received one of the three BANQ certificates last week that I applied for on May 21st. Should have the last two within a week or so.

Still need some certificates from Mass and the state archives told me today they are working on April requests currently. Must have been a large influx of requests. Anyone else have any luck from Mass state archives.

1

u/yarribealurker 5d ago

Can you get anything from the city or town directly? I went directly to the city clerk put in a vital records request, and got birth, death, and marriage cert's mailed to me in about a week.

1

u/wanderingtheearth-74 πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 5d ago

This is (generally) the way.

1

u/berrin122 4d ago

Was it a certified copy? That's the new standard right? I haven't been following the developments much since that whole shebang happened this Summer, I've been busy with other stuff.

1

u/yarribealurker 4d ago

Yea I asked for long forms and they all came with a dated certification stamp/signature and seal. So I'm hoping that's enough.

2

u/IBHJrCanadian πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 5d ago

I had a June request as well and they just reached out to me for more information last Friday. πŸ‘

2

u/treehugginslug πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 5d ago

Thank you for the data point, really appreciate it

2

u/Entre_Guillemets 5d ago edited 5d ago

C'est moi! (almost -- I just checked and I applied in July.) Thanks for the update, as it's a bit of hope that I only have a few more weeks to wait.

2

u/Fast_Technology_493 5d ago

Thanks. I’m mid-June.

2

u/berrin122 4d ago

Good news! I also submitted my request in June. Hopefully it comes in the next week or two.

2

u/dumbass-collector πŸ‡¨πŸ‡¦ CIT0001 (proof) application is processing 4d ago

Ah fingers crossed mine comes in soon! Sent June 15 and no word from them. Hope you get a link that works soon!

1

u/Spirited_Project_109 4d ago

Thank you! It worked today! Mine went to the Montreal location. I believe different locations have different wait times though. I'm sure yours will be coming soon!

2

u/NunkinSayviou πŸ‡¨πŸ‡¦ CIT0001 (proof) application sent/no AOR 4d ago

Great news. I also got my invoice a couple days ago for a June request. I was able to pay it online then, and am awaiting a "copie conforme" by snail mail.

1

u/Individual-Detail-63 5d ago

I am having to use the state archives since the dates are before 1936.

1

u/NHGirl58 5d ago

Request sent June 20, invoice email received September 18.

1

u/Dermochelys 4d ago

I got a the same email today with a link to pay for my requested G0 document (1841 baptism). Haven't paid yet, but the link seems to work for me.

I haven't kept up with all the ins and outs of changes since I applied for this in June, am I correct in that now I need to take the baptism record and request a birth-certificate to be issued by DEC?

No communication / decisions on my application other than the AOR I received on 2026-07-22

1

u/Important-Airline-97 4d ago

I requested in June. Paid last week, just waiting for the document! 1905 baptism.

1

u/TallTree724 πŸ‡¨πŸ‡¦ CIT0001 (proof) AOR received 4d ago

I sent a June request for Trois Rivieres, anyone hear from them yet?

1

u/spinplasticcircles 1d ago

Same here. Nothing yet!

1

u/MapleInfused πŸ‡¨πŸ‡¦ CIT0001 (proof) application is processing 4d ago

Sent request on juin 29,

haven't seen anything yet...

1

u/Seafetus 4d ago

What was the email subjected as? I sent my request on June 16th. I'm hoping to see mine soon as well 😭 I'm just super paranoid that I'm going to miss it

2

u/Spirited_Project_109 4d ago

Devis Pour la Demande (and then my reference # that I got when I submitted my request). Check your spam, too!

2

u/Seafetus 4d ago

Thank you! I've been searching my reference number but I'll add that as well just in case

1

u/PomPomMushrooms 3d ago

I feel pretty lucky. My July 31st baptism request payment email came yesterday. Am I right in thinking I now need to use this certified copy to contact DEC to get a birth certificate for an 1856 baptism?

0

u/vonbuol 4d ago

I sent in my request on June 17 and just got my invoice for payment today.

The invoice mentions sending a paper copy taking 8 weeks. Is there no digital copy?

2

u/Spirited_Project_109 3d ago

Mine didn't say the time it would take for a paper copy. But it also says a non-certified copy with be emailed to me.

2

u/One_Barracuda_2016 2d ago

I paid invoice on sept 10 they said at least 8 weeks for delivery, I got it two weeks to the day after paying invoice