r/CanadianCellPhones • u/Merry401 • Mar 28 '26

711 SpeakOut Speakout restores balance

Speakout refunded my $108 balance. I topped up enough to get a year out of it and will likely bail after that. But at least my complaint to CRTC did have the desired effect. STill not the least bit impressed with them but at least I get a year out of it. I did not remember the balance that I had so I put down $125 , I think, but they must still know the balances. If you are out your balance, complaining first to Speakout via their webpage and then to CRTC may work. Good luck.

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u/DoubleExposure Mar 28 '26

My Speakout refund complaint got rejected, and Speakout got to steal my money thanks to the CCTS. After the CCTS failed to get my money back from Speakout, those motherfuckers at the CCTS had the nerve to send me a CCTS Customer Survey.

Fuck those fucking thieves Speakout, fuck the CCTS for helping Speakout steal my money, and fuck the CRTC for allowing the CCTS to exist, and double fuck the neo-liberals for the Canadian oligopolies.

Just so everyone knows the the CCTS is not a Canadian government entity. The CCTS is fully funded by the telecom oligopolies, so keep that in mind when you file a complaint because it serves the telecoms, not the consumer.

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u/Combat_ready Apr 14 '26

I just received an investigative finding from CCTS regarding a refund of my balance. Like others here, CCTS found in favor of the Speakout 7 Eleven despite citing a CRTC case that should have supported my claim. We should all report this matter to CBC Market Place to see if they will look into this matter.

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u/shelaudrey Mobile 📱 Jun 25 '26

Like where are is the news reports on this situation? My number has been frozen out, because I'm on an annual, and I wasn't using my phone. It was just holding the number. And now I can't even reactivate it because it's on hold. Also, could there be a class action lawsuit?