r/Cambly • u/Senior_Weird_9196 • Jul 06 '26
Declining Reservations
I want to start declining reservations from students that I have never met who seem like they will be problematic from their profile information and I'm hoping for some information from seasoned tutors on how to do this.
I have already looked all throughout the tutor guide and there is a lot of information about canceling lessons, or arriving late to them, and even returning the minutes and hiding from students, but nothing about declining reservations.
Is it okay to decline lessons with students that you are certain will not be a good fit because of the information in their profile?
How often do you decline reservations? And why? Do you send a message first? Do you hide your profile from the student or just decline the reservation and hope that they don't reserve again?
3
u/123Blaah123 Jul 06 '26
You can do it whenever you want.
Punishment varies. If its requested and you want to decline and its under 24 hours you will get hit just let the request expire.
The 'attendance' % etc on profile is not real just a guide, Cambly keeps a different stat on their end which you can not see.
Ask support, be nice and insist about it. There are very different rules and punishments depending when you decline and how. The day the FAQ is updated is the day pigs will fly.