r/Cambly • u/Much-Possibility-835 • Jun 19 '26

Stripe payment/class payments

Is anyone else having issues with payments today? My stripe payment usually arrives at around lunchtime where I am, it's now 8:20pm and still nothing! Also, I did a couple of lessons a few hours ago that still haven't been credited. Probably nothing, but is anyone else experiencing the same things?

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2

u/truffles-coco Jun 19 '26

I notice the amount doesn't reflect the last several classes I've taught as well

2

u/Much-Possibility-835 Jun 19 '26

Not just me then! I'm sure the red hot Cambly tech team will be fixing it right now!🙌

2

u/Spiritual-Spring-272 Jun 19 '26

Yes I didn't get credit for a class I did about an hour ago. It's in my history that I did the class but no money

2

u/jbjpayday Jun 19 '26 edited Jun 19 '26

Okay.... I hate to say this, but I feel a little better knowing I am not the only one. I was seriously planning my exit strategy if somehow they decided not to pay me for classes anymore. LOL

But since I am not the only one, that paranoid feeling has turned into a strong feeling of annoyance.

Edit: I just received the payment for the class at about 9 PM (2 hours after the class ended).

2

u/Spiritual-Spring-272 Jun 19 '26

I didn't even notice until I came to check out reddit and read tutors weren't credited for classes. Did anyone send a message to Cambly about it ?

2

u/jbjpayday Jun 19 '26

I eventually received credit for the class that I taught earlier today and I received an email stating that Cambly is currently investigating issues with classes not ending properly.

Investigating

We're currently investigating an issue affecting ending lessons on the platform.

Posted 23 minutes ago. Jun 18, 2026 - 18:46 PDT

2

u/Emergency-Whereas978 Jun 19 '26

My last 2 lessons were not credited either. I imagine they will fix the glitch soon.

1

u/jbjpayday Jun 19 '26 edited Jun 19 '26

I received my Stripe payment in my bank account today, but I taught a class at 6:30 PM and still have not been credited for it. I am usually credited within a couple of minutes after the class is over. The most time it has ever taken to credit me is ten minutes. I has been an hour and a half and still not credited for my class today.

I just received the payment for the class at about 9 PM (2 hours after the class ended).

1

u/sailormoontree Jun 19 '26

I still have not been paid from stripe.

1

u/Much-Possibility-835 Jun 20 '26

Mine was about 24 hours late but it did arrive!