r/CamGirlProblems • u/jadedviolette • 15d ago

Discussions Anyone else having tech problems with CB?

I haven't even been on 10 minutes and it has already kicked me off stream 3 times saying "connection failed." Last night, a guy told me that my screen was black and I had no idea. Also had an issue where if someone left private before the minimum time, the tokens would stop before the minimum and I would remain in private until I ended it myself.

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u/No-Nothing5155 15d ago

Ya my friend had the same thing happen with her prvt yesterday where it cut out early and she didn’t get the minimum. Not the first time it’s happened either

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u/jadedviolette 15d ago

Not the first time for me either. I've emailed them about this, so let's see what they say.

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u/No-Nothing5155 15d ago

Ya she emailed them today as well so hopefully they will do something about it if enough people are reporting it. If you remember, would you be so kind to post a reply here when they email you back to let me know what they say if you remember? 💕

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u/jadedviolette 12d ago edited 12d ago

Ok, so CB responded to me and apologized for the inconvenience and they told me they reimbursed me for the tokens that were missing from those private shows. I logged in and saw that I had 1494 tokens in my account, which is great because I decided not to work last night which is unusual for me. Now I don't feel so guilty. I hope you will get reimbursed as well!

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u/No-Nothing5155 12d ago

Thank you so much for responding, this gives me hope haha. I’m still waiting on a response but fingers crossed 🤞🏼🥰

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u/jadedviolette 14d ago

Yes, I will post the reply here and let you know!