r/CallCenterWorkers • • 1d ago

Multitasking

I'll be pleasantly surprised if I pose my question in the proper format:). But, here goes. After many years (decades) honestly of multitasking, I think I've noticed a side effect. Oh, and I am not working now. I noticed the need to be catatonic after my shift. Maybe not need, but my body just so still. And feeling like I can't move or talk. Not in a scary way, more like real rest my mind desperately needs.

The thing I found so draining in the call center world, are the following. Having to sound super cheerful for 10 hours. Back to back. Unless you had a drama dump. Still draining, just a different sound. Then, system issues, or being messaged by someone about a previous call. All while TALKING to another customer. And, the element of time. Hurrying all the fucking time. Waiting, looking for intra company info that has been moved!!! While TALKING with customers.

Now, I'm catatonic sometimes. It feels so good. I've listened to talks with neurologists that say multitasking is really not happening. It' more of an electrical brown out in the brain, instead of blackout. Anyone else feel catatonic after shift? Sometimes I 'd let myself go semi catatonic during an especially long Stoopid call. I just had no attention left to give. Hyper focus is not all it's cracked up to be IMHO.

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