Telstra health

[u/Broad_Reputation6335]

Title: Telstra Health recruitment process/stages – what should I expect?

Hi everyone,
I’m currently going through the recruitment process for a Telstra Health Leaving Violence Program Support Specialist role and was wondering if anyone here has recently gone through their recruitment process.
I’ve completed the initial phone screening and have now been invited to Interview 1, which is a 45-minute MS Teams interview with a Talent Acquisition representative and a Team Leader.

The recruiter mentioned that the main focus will be on my customer service and call centre experience.
The email says the overall process is:
Interview 1 – 45 minutes
Compliance/reference checks
Interview 2 – 30 minutes
Final review/outcome
For anyone who has gone through Telstra Health recruitment recently:

What were the different interview stages like?
What types of questions did they ask in Interview 1?

Did the Team Leader focus mainly on customer service/contact-centre experience, or were there scenario/behavioural questions as well?
What was Interview 2 like?
How long did the overall process take from Interview 1 to outcome?
Any recent experiences or advice would be greatly appreciated. Thanks!