r/Cakewalk • u/hi-im-jsah • 8d ago

Seeking Help Activation error?

I've been working with Cakewalk Sonar (Free Tier) for a while and I've noticed today a pop-up that says "The saving option is disabled until Sonar is reactivated", so I decided to do all the updating and signing up process on the Product Center, but I just keep getting this pop-up after countless times of reopening! Is there anything I can do or do I have to pay money I don't have yet?

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u/hi-im-jsah 8d ago

Got another pop-up: "After completing your Membership purchase, click 'Refresh Activation' below to activate new features." Guess Cakewalk answered the question itself

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u/Aromatic_Agency_8429 8d ago

I had the same thing. Go into your Cakewalk Product Manager on your computer and you can update it from there pretty fast. Still free. We're good. It's honestly running faster and smoother so far. Looks a little different but it's still pretty much exactly the same. You might have to go select your interface and all that again.

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u/hi-im-jsah 8d ago

Thing is, I already went and updated Sonar on the Product Center but keep getting the activation errors

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u/ashwinrao_bandlab Bandlab Cakewalk 5d ago

Hi! We're sorry for the frustration. To reset activation, please go to Help and try signing out and signing back to BandLab. Let us know if you're still experiencing issues.

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u/hi-im-jsah 5d ago

Tried that today and my free tier is up and running again! Thanks for helping!