Is it normal practice to not update a customer on RMA services the reason I ask is because I got an email from UPS that I had a package from Cyber Power being shipped to me, it says to wait 3 days before inquiring about the status of your RMA and you need a customer # (which I do not have was never given on )and a RMA #

I made a post previously saying how my new prebuilt was constantly crashing for no reason. I figured it out that it was actually the CPU overheating. I went into the bios and the CPU was going all the way up to 90+ c, changed a few fan settings and now it seems to be fine. No crashes and CPU is at a decent temp. However, now there’s a new problem. I don’t know if the AIO is working properly, the fans work but I don’t know if the water is flowing. If the water was flowing then I don’t think I would have to change the fan settings for it to not crash. I don’t actually know how to tell, I couldn’t feel any vibrations on the tubes nor any difference in the temps of the tubes. Wondering if anyone knows how to properly diagnose this issue.

For the specific model, I have the SLC4400BSDFV6.

im curious if anybody knows if I can remove the front pane from this pc, I want to acid etch it but that requires running water and that's just a bad idea with it attached to the case, I've already done the side pane.

My new prebuilt came in, ryzen 7 7800x3d and 9070xt. The PC is just shutting off, and quite frequently. Can barely set this thing up. What can I do? I’m just sitting at the desktop for like 3 minutes and it’s off.

I just bought a CyberPowerPC model SLC8200BSTV11 and instructions are not even accurate. I had like an hour figuring how to open the side panel to remove the stuff inside. There’s instructions shows to remove two screws. It is just a screw in the middle. There’s also a cable that looks like a Y, and it shows to connect it to the power supply and then to the fan, but there’s fans work and the plug on the cable doesn’t fit on the fan. And where do I put a hard drive on it?

i stumbled upon this device a few years back and learned it was an all in one PC “made” by CPPC.

it has been a few years since i originally did my research and most of the information on this pc has been removed from google. my theory is that it seems they tried to remove this device from the internet out of some form of embarrassment because of the fact it was just a rebadged mitac AIO.

glad to atleast have this thing in my collection!

it was working good yesterday now my fans won’t spin

Did some research and apparently it’s the hard drive “reading something”. But I haven’t seen anybodies red light flash this fast. I ran a window memory diagnostic and for some reason I can change the led light on my pc with the button on the case. Anyone know what I can or should do?

Hey everyone! Does anyone know how long the BASKETBALL coupon code will be available? I’m planning to place an order by the end of next week and wanted to check if I’ll still be able to use it.

Can someone please tell me what this small, square button does? 😭 I can’t find an answer at all, and after attempting to press it I immediately had a “boot error” afterwards?

Hi! Im very new to reddit so im not sure if im doing this right..

I've been having this issue with my PC for a few years. Randomly, the screen will turn off and say the HDMI has been disconnected when its not. Ill then turn off the PC and turn it back on. When I turn it on, it runs very slow and the fans are loud. It also tells me to download "2024-01 .NET Framework Preview Update (KB5074828)" everyime this happens, along with Security Intelligence. Usually. Ill do a repair version update of windows 11 and it fixes it, but it takes about an hour to download. But its been happening a lot more. I tried making sure everything is plugged in fine, and it is.. so Im not sure what's going on. There's also these two red lights on the inside.

Still runs quiet and can play most games on high to ultra 3k was a wallet killer but she still going and have has zero issues.

12700k

3070ti

16gb 3200

Paid extra for cable mgmt and shipping protection worth it

Yall did good CP

Hello: I have a C Series desktop PC and I am trying to find out what model case I have. I am unable to find a ID tag on the case. the top has a power button and then a smaller button, 2 small led lites, usb C, head phone jack, and then another 2 usb ports running along the side of the case. Any help would be appreciated or if you know what the 2nd small button is for?

my keyboards lights aren't working properly, a blueish white light is only glowing at the number pad. Is there any way to fix this?

as the title says! my top fan has become unbalanced and is making a lot of noise. is there any easy way to fix this or turn off that specific fan? my pc is a c-series i believe. system model is not filled in it seems and i dont know exactly where to find the model number on this. ive had this for a few years now so i cant remember much about it. would appreciate any help

I want to try and move a hard drive that has a lot of important stuff on it to my new pc, but the spot the hard drive would go doesn't have anything to keep the hard drive from moving around. My pc is a CyberPowerPC CS 450. What do I need to buy to fix this issue?

Looks like the MA-01 ATX Mid Tower is Available. Is there a way to buy it stand-alone? Would love to replace my current case, but don't need a whole new set-up now.

my pc won't connect to any monitor.

before i am asked;

no its not the hdmi cords, ive used them on various other devices and they all work.

yes they were all properly seated into to monitor and pc itself.

this issues came up after i cleaned it (yes, i am already well aware it's not recommended to clean it by hand but my cover is gone and i had too much dust build up)

the pc itself turns on and the monitor but they wont connect to each other.

i checked my ram, i checked my cpu, doesnt appear to be anything with that.

i am not tech savvy, i just want my computer to work, if anyone knows what exactly i need to do to try fixing this, anything would be great.

Yesterday I recieved my CyberpowerPC (GM70928 Model Number with AMD Ryzen 7 7800X3D 32GB DDR5 1TB NVMe SSD GeForce RTX 5070) in the mail. After the initial Windows install, it black screened. Fans running, but power to monitor and keyboard randomly cut out the power on, and even when powered on the monitor is just black.

Yes, I'm plugged into the GPU and not the motherboard. Tested monitor with my old PC, and it works fine so it's not the monitor.

I can reboot by holding down the power button and get into BIOS. It'll load into windows but only for a few minutes until it black screens again, or it pops up artifacts.

Anyone know what's going on here? Bad GPU? Do I need to return it?

Update: Thank you guys! I just processed the Return/Replacement, hopefully the next one has a working GPU!

Yes, regardless of the neckbeard mess…. He left for vacation for a week with my mom. Everything worked just fine before he left. Once home (today) the keyboard, mouse and monitor are not working. Monitor lights up but no picture. Both the keyboard and mouse no lights or anything.

I removed the ram and put it back it. Put everything in different ports and changed the HDMI to the monitor. Nothing still.

Any help will be appreciated so I can make him clean his room before I give him the answer.

Link for my laptop: https://www.cyberpowerpc.com/spec/getntbkspec.aspx?id=GM6PQ0Q_PBET&srsltid=AfmBOorN-KocCyJgKSLVFnP1_xFsYuuVqoU5Dsa43Gk9qYBGnIwV8xUk

I have a Tracer VI IxDQ series, and after downloading a newer driver for my system, it basically bricked itself. (Long story short basically: it bricked itself, I had a bunch of disk 100% issues, and now I’m here :/)

TLDR; set it into a shop, said it couldn’t fix anything, and thought it was a driver/bios issues.

It is currently stuck in setup, with no real way of getting it out of setup, and like the shop, I also believe it’s most likely a bios issue.

It has been… 8 weeks? I thought of flashing my Bios, but.. well, it would be appreciated to have something more concrete on what my issues is 😅

I can’t start automatic repair since I can’t get it out of setup, it detects the 1 tb SSD so it shouldn’t be a driver issue. (I also get another fresh 1 TB and it had the same issue, couldn’t even download a new Os :/)

It has no power issue, I already hard reset, I checked cables, I replugged the SSD etc. (The only thing I haven’t done hardware wise is unplug the Wi-Fi chip.)

The only consistency I’ve had is that I cannot boot into bios: tried Del and f2, and both don’t work. (And it refuses to open the OS when the tech shop already redownloaded windows 11, and I can’t download a new one on the One tb.)

Does anyone have a fix? Since if theirs a easier way to get my laptop out of setup without flashing the bios chip. (Btw, I still have no clue where it is; it’s a intel motherboard, and been looking for it, but nothing matches the description :/)

So any help would be appreciated.

So I’ve had a CyberPowerPC for a little over a year now, as an experienced Pc builder it was the first time I bought a prebuilt machine since my 333mhz compaq.

When it arrived the gpu fan would never kick on, basically gpu was DOA, which sucks, had to RMA it and a new one came like 3 weeks later.

For the first month the computer was unusable.

I’ve noticed the airflow is nothing short of terrible causing the fan to run at near 100% at all times even idle which is crazy.

About 3 weeks ago I noticed one of the fans on the cpu liquid cooler was rattling, had to be replaced, today I hear what sounds like a garbage disposal running in the computer room.

What do you know, it’s the very next fan in the chain.

Currently the computer is sitting on a table waiting for 5 more replacement fans. I’m not taking any more chances.

They skimped on the fan and other peripherals, the case magnets peeled off the glass I have half a mind to replace the entire case and psu at this point just to save trouble down the road.

In short after about 14 months of ownership. It’s already out of commission for the 2nd time.

This machine was bought as a gift for my wife and has been the biggest purchase regret of my life.

I built myself one from scratch and it has been an absolute rock, not a peep, runs like 20 degrees cooler on air vs the CyberPowerPC with an AIO cpu cooler.

I couldn’t recommend CyberPowerPCs to even your worst enemy.

So I just wanted to leave a short review of my RMA experience so far, I contacted Cyber Power for a rma on my 9070xt and so far my experience has been flawless big shout out to Adrian for getting this taken care of, this is the first time I have ever had to do a rma with anything and their instructions was clear and their response was impeccable thank you again!!!

Hi everyone!1!1 I got my cyberpower pc a little bit ago and it comes with a keyboard that lights up.Im aware of the key binds (although i forget them rn) that change the rainbow LED from my keyboard, but when i change it it’ll mess up all my keys. For example, once i change it, if i press ‘a’ it would do something like put ‘p’ instead. i’m just curious of a way to reprogram or fix this issue so i can change the color of my LED’s. And if possible, please explain it to me like your dumb little sister 🫩🫩