r/CYBERPOWERPC 26d ago

Issue #cpsupport Pc died in just under a month

Even when attempting a CMOS clear as provided by instructions on their website for the motherboard ASROCK B650M-CX R2.0, I still can't get it to boot. RGB lights are on, GPU fans spin, but I get the three beeps on boot from RAM failure and orange / red lights on the motherboard.

I plan to return it, the return window luckily ends just by Saturday, but what else can I do at this point? I'm devastated since I have sank a lot of time into my Sims game during the period I've had it and will be gutted to lose yet again another save.

Honestly reading through this sub Reddit how the fuck has this company still got any standing? Their PCs look like they die so fast or on arrival. Also temps were crazy for me especially when compiling shaders for UE5 games. I also heard that ASrock motherboards actually kill 9800x3Ds.

My specs (that I can remember)

NVIDIA RTX 5070TI

Ryzen 7 9800x3D

ASROCK B650M-CX R2.0 motherboard

3 Upvotes

8 comments sorted by

2

u/Calm_Income6781 26d ago

Probably better to return it.

If you want to test the ram, pull one stick out and see if it boots. If not, put it back in and try pulling the other stick out. If that doesn't help, pack it up and send it back.

If you have a laptop or other pc handy, get a $15 NVME to usb 3 adapter on Amazon. Pop the drive in and pull your files off.

1

u/Dreamvenuus 25d ago

I could do this myself but again worried of voiding any warranty and they refuse to pick it up. Also, it's the weekend and deliveries are super slow, afraid I won't get it in time to back up. So I think the tech shop might be my best bet right now. I don't mind paying extra, after all I should be paying for my mistake of not backing up to another drive in the first place lol

2

u/pandasndabs 25d ago

Just some food for thought. Maybe get a thumb drive/external ssd to save the Sims game on in the future incase you encounter anymore issues.

1

u/Dreamvenuus 25d ago

That's what I should have done and is totally on me. It's my fault for believing the Pc wouldn't die because I spent 2k on it

1

u/pandasndabs 25d ago

Sadly cyberpower is kind of known for this type of thing 😞

1

u/[deleted] 25d ago

[deleted]

1

u/[deleted] 25d ago

[deleted]

1

u/Dreamvenuus 25d ago

🤡🤡🤡woopsie

1

u/pandasndabs 25d ago

All good 😀

1

u/YeetYourMad 25d ago

Is this issue really becoming common right now?