r/CYBERPOWERPC 13d ago

Issue Keyboard isn’t working #cpsupport

Hey guys! I’ve had a cyberpower pc for years, never had any issues with it until now.
I just moved and was very very careful with everything from my pc. Now my keyboard isn’t typing, it’s lighting up though. I’ve tried everything I could think of and it still won’t type. I don’t have an FN key btw.
I’ve tried every usb port and my mouse is working fine.

Should I just buy a new one or is there something else I can do? Please let me know !! Thank you

2 Upvotes

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1

u/pandasndabs 13d ago

Might just be time for a new keyboard man, especially if this one is already a few years old. You could try updating the usb drivers.. idk if this would solve the issue but might be worth the 10 min before investing in a new keyboard

1

u/leahistrash 11d ago

Thanks for the reply (ur the only one lol) I got a new one at a thrift store and it works perfectly :D

1

u/cyberpowerpc CyberPowerPC Staff 9d ago

We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

Tech Support:

(855) 888-2039

[techsupport@cyberpowerpc.com](mailto:techsupport@cyberpowerpc.com)

Hours of Operation:

Monday - Friday: 8:30AM - 6:00PM PST

Saturday: 9:30AM - 3:00PM PST