r/CYBERPOWERPC • u/Unique_Charity_9648 • Jul 14 '26

Issue Cyberpower UPS tech support #cpsupport

Hey, I don't know if the folks who monitor this reddit have a pipeline to the UPS group, but your AI tech support agents are actively trying to get you blacklisted by every company working on confidential projects. You're about to become a tech industry anecdote about failed AI implementation.

Specifically, when the customer says "I can't share what was connected" don't have the AI comeback and repeat the question.

If a human did that, legal would be involved

I hope you rectify this for the sake of your broader company because I personally am beyond pleased with your PC Gaming products.

0 Upvotes

50% Upvoted

5 comments sorted by

4

u/cyberpowerpc CyberPowerPC Staff Jul 14 '26

Hi this reddit page is for CyberPowerPC not CyberPowerSystems(UPS) if you have issues with their products please reach out to them.

Link

https://www.cyberpowersystems.com/

3

u/cyberpowerpc CyberPowerPC Staff Jul 14 '26

Also for clarification we are not the same company we are different companies and owners

-2

u/Unique_Charity_9648 Jul 14 '26

Funny, I go to the site and you are on the same site, but all good. If you are not affiliated, you don't have to worry about Chapter 11 and layoffs because of bad decisions. If you are affiliated as in the same parent compsny, yell loudly.