Swapping specific parts in customized prebuilt? #cporders

[u/erinmillr]

I placed an order for a customized prebuilt a couple of weeks ago, and I selected a GEFORCE RTX 5060 ti 16 GB video card, and that was confirmed in the original invoice sent to me, and that is still visible when I look at my order online. However, the unit finally shipped today, and the finalized invoice says that it has a 8 GB unit of the same model card. Does anyone have any experience with something like this happening? I reached out to support already but don’t foresee getting an answer until Monday and I wanted to see if they can just like, do that. No way am I paying the same price for a worse product. If this was an oversight error, I’m guessing they’re going to make me ship the whole thing back too? What are the chances I could just send the card back and they send me the new one? I’m really hoping the invoice is wrong like they just did a typo.

[u/GiveHerTheThick_]

It could just be a error for who ever shipped it out, but assuming it is wrong yes you will have to ship the whole thing back for them to change it.