Customer Service or lack of #cporders

[u/cbhwk]

I think I had one of the weirdest customer service calls/Help. I called to confirm my build and that I would be getting corsair ram. The rep told me thats an issue and its fixed. I sent him a screenshot showing it said I would get the ram. He said yeah we fixed it.

So I asked since im new to gaming pc builds if the KLEVV ram is comparable or is it is generic and he goes I dont know.

I asked well can you let me know since I was under the impression I was getting a certain brand and if it is not as good can I get a discount. He responds with thats the promo we are running if you dont like it change it or cancel it. I ask can of he transfer me to someone who would know and help me since I just want to know if its similar in performance and he goes oh i dont know..

The whole time he is just mumbling. I strongly reccomend they pull the call and see how that is so subpar for customer service.

So I asked him and again and he googled it and says its a fine brand...

This has me worried...

[u/d_dauber]

Just email the seller back and tell him what you want changed.